About the Control Room Awards

Recognising the unsung heroes of the control room who save lives every day 

The Control Room Awards are the first to recognise the life-saving and life-changing work of staff in critical control rooms. 

My very first time in a control room was at North Yorkshire Police, where I witnessed call takers and dispatchers take a 999 call from a mother whose daughter wanted to harm herself. With a young daughter myself, the call struck a terrible chord.

The control room team did an amazing job - taking details, keeping the mum calm and then systematically dispatching officers to possible locations. It was incredibly tense. Within minutes they had found her safe and unharmed. I felt an overwhelming sense of relief. I’ve been in many control rooms and this isn’t an isolated incident.

Control room employees around the UK deal with extreme highs and lows. Fire, ambulance, police, and coast guard staff take thousands of calls like this a week. And whilst it may be their job, here at APD we thought it was something worth recognising. The APD Control Room Awards were created to recognise outstanding achievements in critical control rooms. We’re celebrating the individuals that save lives, reduce crime and make our communities safer.

Celebrating critial control room personnel - our #UnsungHeroes.

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"We’re celebrating the individuals that save lives, reduce crime and make our communities safer."



Mike Isherwood, APD Communications



The Celebration Event

The Control Room Awards are taking place at the luxury De Vere Orchard Hotel. Shortlisted entrants were cordially invited to attend an exclusive event on 7 March 2019 to enjoy an evening of celebration and entertainment.

Drinks reception from 6:45pm

Awards dinner from 7:15pm

Evening entertainment until 12:30am

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an evening of celebration for the unsung heroes of critical control rooms

De Vere Orchard Hotel, Beeston Ln, Nottingham, NG7 2RJ.


Want to get involved?

Get in touch with the team if you'd like to know more about the Control Room Awards 2019.