Event Partners 2019

We’d like to thank our event partners for supporting the Control Room Awards 2019

These are organisations who are passionate about the work of critical and emergency control rooms, and who want to publicly recognise their contribution to keeping our communities safe. The event would not be possible with the support of these key partners, which is why we want to thank them all for their generous support. 


Telent Technology Services as Platinum Sponsor

Leading UK intelligent transport solutions and network maintenance provider, telent is the Platinum Sponsor for the Control Room Awards.

Warwick-based telent is a delivery partner of APD and provides technology and network services to enable organisations to improve and maintain mission-critical communications networks.

Barry Zielinski, telent’s General Manager, Public Safety & Defence, said: “we're proud to be named as the platinum sponsor of the first Control Room Awards. We are delighted to be able to recognise and celebrate heroes within the emergency services and the life changing work of mission-critical organisations.

 “We pride ourselves on delivering technology and network services to many of the UK and Ireland’s emergency services and look forward to honouring those that use our technology first-hand, in order to aid and save the lives of those in need.”


British APCO

The British Association of Public Safety Communications Officials (British APCO) is backing the Control Room Awards as a primary partner. 

A not-for-profit, membership organisation, British APCO is the leading UK-based association for everybody who uses public safety communications and IT. Launched in 1993, British APCO works to increase public safety by the development of technology and sharing of ideas throughout the public safety and critical communications community.

Ian Thompson, Chief Executive of British APCO, who will join the judging panel of the Control Room Awards, said: “We’re thrilled to support these fantastic awards. Many of our members hail from a control room environment and we’re very keen to highlight the incredible work they do.


International Critical Control Rooms Alliance

Part of The Critical Communications Association (TCCA), ICCRA represents individuals working in critical control rooms of all varieties worldwide.

Connecting professionals across all sectors, ICCRA creates a platform for discussion, learning and development for members within critical control rooms, in areas such as operations; technology; environment and ergonomics; and people and performance.

ICCRA Vice Chairman Chris Dreyfus-Gibson used to run the British Transport Police control room so has first-hand experience of a critical control room environment.

He said: “The control room is at the heart of any incident. From processing information through to talking to victims and witnesses – often in a distressed state – call handlers are often the first helpful resource at a scene. Everything that happens at an incident goes through a control room.


Red Box Recorders

Red Box Recorders, which will sponsor the Team of the Year category, records communications across control and incident rooms and workers in the field, enabling the verification of important details and the reconstruction of events for evidence gathering.

With offices in London, New York, Singapore and Hong Kong, Red Box Recorders has a long history of working with the police, fire and coastguard services, along with other safety-focused organisations such as in the transportation and construction industries. 

Nadine Edmondson, Senior Marketing Communications Manager at Red Box Recorders, said: “We work closely with APD to supply resilient communication recording solutions to the sector and we’re delighted to support the Team of the Year category in the Control Room Awards.



Sponsor of the Dispatcher of the Year award, Plantronics creates premier audio and collaboration experiences for smarter working and better living.

Plantronics technology creates rich, people-first collaboration experiences so good ideas can be shared and heard—wherever, whenever and however they happen.

Over 55 years’ worth of audio and collaboration innovation are embedded into every product, with a portfolio of integrated solutions spanning headsets, software, desk phones, audio and video conferencing, and analytics and services, providing our partners and customers with the tools and technologies they need to create and offer the most focused and distraction-free environments possible.

Plantronics can be found in every Fortune 100 company and is proud to help the world’s modern professionals, airline pilots, call center agents, music lovers and gamers perform at their best.